Shipping Policy

Last Updated: 06-01-2026

At BRIGHTTOUCH SCRAP SYSTEMS PRIVATE LIMITED, we are committed to ensuring timely and reliable delivery of our products. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Coverage

We currently provide shipping across India. Orders will be delivered to the shipping address provided at the time of checkout or order confirmation.

2. Order Processing Time

  • Orders are processed within 1โ€“3 business days after successful order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

3. Shipping & Delivery Timeline

  • Standard Delivery: 3โ€“7 business days, depending on the delivery location.

  • Delivery times may vary due to factors such as courier service availability, weather conditions, public holidays, or remote area access.

Shipping confirmation and tracking details will be shared via email or SMS once the order is dispatched.

4. Shipping Charges

  • Shipping charges, if applicable, will be clearly communicated before order confirmation.

  • Any free-shipping offers or promotional shipping benefits will be displayed on the website.

5. Packaging

All products are securely packed to ensure safe transit and to minimize the risk of damage during shipping.

6. Shipping Partners

We work with trusted third-party courier and logistics partners to ensure safe and timely delivery of orders.

7. Delayed or Failed Deliveries

While we strive to meet delivery timelines, delays may occur due to unforeseen circumstances beyond our control. In case of delays or delivery issues, please contact us for assistance.

8. Incorrect Address Details

Please ensure that the shipping address, phone number, and PIN code provided are accurate. BRIGHTTOUCH SCRAP SYSTEMS PRIVATE LIMITED is not responsible for delays or non-delivery caused by incorrect or incomplete address information.

9. Order Tracking

Once your order is shipped, tracking details will be provided to help you monitor your delivery status.

10. Contact Us

For any shipping-related questions or concerns, please contact us:

BRIGHTTOUCH SCRAP SYSTEMS PRIVATE LIMITED
๐Ÿ“ง Email: brighttouchpvtltd@gmail.com
๐Ÿ“ž Phone: +91 8595721500
๐Ÿ“ Address: C-3, Madhu Vihar, Madhu Vihar,
New Delhi, East Delhi, Delhi โ€“ 110092

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